29Rooms Ticket Policy
- There are no ticket refunds, exchanges, or ticket upgrades. All sales are final.
- Tickets are only valid for the date and session on your PDF ticket. (Please check your PDF ticket at time of purchase). Sessions are for three-hours only.
- If you can’t find your PDF ticket, please visit the Tickets section of your Eventbrite account.
- In the event that purchaser cannot use ticket, tickets are transferrable (i.e. purchaser can give their ticket to a friend for use). Entry is based on ticket barcode (not name of purchaser).
- Each ticket will be scanned and is only good for ONE single person entry. There is no re-entry.
- Note that the Art After Dark ticket (where available) is strictly 21 and older. Valid IDs will be checked at the door and required for entry.
- Tickets can only be purchase online via Eventbrite.
- Event is rain or shine.
- Refinery29 can only guarantee the validity of your ticket if purchased directly from Eventbrite. Any tickets purchased through 3rd party vendors cannot be verified or accommodated when issues arise.